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Who has 100% Client Retention based on performance?

We do! Elevation Connect is your one stop shop for all your customer service and sales outsourcing needs. We have over 20 years experience managing virtual agents and offer brick and mortar sites strategically located throughout the country for those businesses who require it.

Elevation Connect is your one-stop shop for all your customer care needs.

With in-person, virtual or hybrid solutions, we’ll tailor your program to your company’s needs.

A multichannel approach to sales that seeks to provide customers with a seamless experience designed to cover everything – we’re hands-on so you don’t have to be.

Take a look at the building blocks of our custom program designs.

Sales & Service

Customer service
Customer sales
Collections
Surveys

Concierge Consulting Services

Account management
Specialty queues
High-touch operations

Integrated Tech Solutions

Auto/tailored e-mail
Two-way text
IVR setup
Live chat
Mobile/web support

Full-Service Marketing

SEO/SEM
Lead generation
Partner blogs and webpages
Marketing collateral
Web development
Social media

Consulting

Organizational structure
Process and procedures
Technology reviews
Market research

Analytics & Reporting

Lead and web analytics
Internal data review
Marketing analysis
Cost analysis
Reporting

Let’s Connect and Take Your Customer Care to New Heights

We’re ready to customize your end-to-end program and elevate your client service.

Connect with Us